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    ! (Full Steam Ahead: Unleash the Power of Vision in Your Company and Your Life)          ,  ,          [15 - Ken Blanchard and Jesse Stoner, Full Steam Ahead: Unleash the Power of Vision in Your Company and Your Life (San Francisco: Berrett-Koehler, 2003).].  ,  ,     ,   .    ,     ,  , .       軠   .    .  ,   ,        ,   ,       ,   :   ,      .


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 Trader Joe's Grocery (  )     ,   ,    ,    .  ,     SCORES,    ,      . -  ,         ,      .       ; ,    ,     ,   .     ,  :       ,     .        ,   .     ,     ,   ,           .

    :              ,       [17 - Rick Sidorowicz, Back to the Beginning, The CEO Refresher (Ontario, Canada: Refresher Publications, Inc., 2002).].    ,     . , ,     ,  ,    .                ,          .          ,         .  ,   ,     ,   Nordstroms     :  ,     .  ,   ,      .         ,     -:   ,     ,    ,              . ?      ,     ,        .




    


          ,               : ,       .     ,   ,       Yum! Brands,    ,    .    :     ,    (Customer Mania: Its Never Too Late to Build a Customer-Focused Company)    Yum! Brands  ,      30 000    [18 - Ken Blanchard, Jim Ballard, and Fred Finch, Customer Mania! (New York: Simon and Schuster/Free Press, 2004).].


,     

       ,      .   ,    .              ?   ,        .             ,   :     ,      .   ,        .     .  ,        ,         .   ,      .    ! (Full Steam Ahead)      ,                .  ,       ,    ,   ,     .

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   ,  ,  ,         Ken Blanchard Companies.            .      ,              .  ,       .           ,        .     ,    ,         .     ,    ,  :  ,    ?.     :  . ,  .            .

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  .


   .

   ,     (https://www.litres.ru/book/ken-blanshar/liderstvo-k-vershinam-uspeha-3956625/)  .

      Visa, MasterCard, Maestro,    ,   ,     ,  PayPal, WebMoney, ., QIWI ,       .



notes








1


Robert Greenleaf, Servant Leadership: aJourney into the Nature of Legitimate Power and Greatness (25th Anniversary Edition), Paulist Press, 2002.




2


       . . . .




3


   1998.      (John Elkington, Cannibals with Forks, 1998)      (triple bottom line accounting).            .         :     ,   .




4


       SCORES        : Don Carew, Fay Candarian, Eunice Parisi-Carew, Jesse Stoner, High Performing Organizations: SCORES. Ken Blanchard Companies, 2001.




5


 HPO SCORES Profile    , .   ,     ,    ,    ,     .   ,  ,  -   .  HPO SCORES Profile  Ken Blanchard Companies.




6


   HPO SCORES.




7


Jesse Stoner, Visionary Leadership, Management, and High Performing Work Units ( , 1987).




8


 Ford Motor Company :      ,    Firestone,      Explorer,               ,   Ford.      ,                  Ford  Bridgestone/Firestone Inc.     .




9


Jim Collins and Jerry Porras, Built to Last: Successful Habits of Visionary Companies (New York: Harper Collins, 1994).




10


  ,  ,  : Warren Bennis, The Strategies for Taking Charge, 1985  Kouzes and Posner, The Leadership Challenge.




11


New York Times, August 2, 1995.




12


Jesse Stoner and Drea Zigarmi, From Vision to Reality ( , 1993).




13


Charles Garfield and Hal Bennett, Peak Performance: Mental Training Techniques of the Worlds Greatest Athletes (New York: Warner Books, 1989).




14


Ken Blanchard and Michael OConnor, Managing by Values (San Francisco: Berrett: Koehler, 1997).




15


Ken Blanchard and Jesse Stoner, Full Steam Ahead: Unleash the Power of Vision in Your Company and Your Life (San Francisco: Berrett-Koehler, 2003).




16


.  / . . . (  ,  .) . .




17


Rick Sidorowicz, Back to the Beginning, The CEO Refresher (Ontario, Canada: Refresher Publications, Inc., 2002).




18


Ken Blanchard, Jim Ballard, and Fred Finch, Customer Mania! (New York: Simon and Schuster/Free Press, 2004).




19


Thomas Peters and Nancy Austin, A Passion for Excellence (New York: Random House, 1997).




20


Kraft ()  . . .




21


    (The Sarbanes  Oxley Act) 2002.   ,    Public Company Accounting Reform and Investor Protection Act of 2002 (  SOX  SarbOx).




22


Edward Lawler, Creating High Performance Organizations: Practices and Results of Employee Involvement and Total Quality Management (San Francisco: Jossey-Bass, 1995).




23


                     50 ,        .    ,          ,       .

S. R. Silver, Perceptions of Empowerment in Engineering Workgroups: The Linkage to Transformational Leadership and Performance (  ), 1999, Washington, D. C., George Washington University.

     ,     ,   375 ,   50       Fortune 100,      .  ,   ,     ,     , ,         .

S. E. Siebert, S. R. Silver and W. A. Randolph, Taking Empowerment to the Next Level: A Multiple Level Model of Empowerment, Performance, and Satisfaction. Academy of Management Journal 47 (2004).




24


T.W. Malone, Is Empowerment Just a Fad? Control, Decision Making, and IT, Sloan Management Review, Winter (1997): 2335.




25


    . 20  1961.




26


Ken Blanchard, John Carlos and Alan Randolph, Empowerment Takes More Than a Minute (San Francisco: Berrett-Koehler Publishers, 1996).




27


     HPO SCORES   1     ?.




28


Jim Harris, Five Principles to Revitalize Employee Loyalty and Commitment, R & D Innovator 5, No. 8 (August 1996).




29


Thomas H. Davenport and Laurence Prusak, Working Knowledge (Boston: Harvard Business School Press, 2000).




30


Jim Harris, Five Principles to Revitalize Employee Loyalty and Commitment, R & D Innovator 5, No. 8 (August 1996).


