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 . .      //   /  . . . . ., 2000.

 . .  :     //     /  . . .   . . . ., 1997.

 . .    :     //  . 2001. . 22. 1.

 . .         //  . 1994. 6.

Cordes C. L., Dougherty T. W. A review and an integration of research on job burnout // Academy of Management Review. 1993.V. 18, Issue 4.

Grunfeld E., Whelan T.J., Zitzelsberger L. Cancer care workers in Ontario: prevalence of burnout, job stress and job satisfaction // Canadian Medical Association Journal. 2000. V. 163, Issue 2.

Freudenberger H. J. // Staff burn-out. Journal of Social Issues. 1974. V. 30.

LawlorJ. Have your salespeople had enough? Here's how to help them before they burn out // Sales and Marketing Management. 1997. V. 149, Issue 3.

Maslach C. Burnout. The Cost of Caring. Englewood Cliffs: Prentice-Hall, 1982.

Perlman B., Hartman E. A. Burnout: summary and future research // Human relations. 1982. V. 35 (4).

Poulin J., Walter C. Social worker burnout: A longitudinal study // Social Work Research and Abstracts. 1993. V. 29 Issue 4.

Rowe M. M. Hardiness as a stress mediating factor of burnout among healthcare providers // American Journal of Health Studies. 1998. V. 14, Issue 1.

Shirom A. Burnout in work organizations // International review of industrial and organizational psychology / Eds. C. L. Cooper and I. Robertson. New York: Wiley, 1989.




 2

      



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   ,   ,     ,  ,   .   ,       ,       .[12 -  . ,  . .,  . .       //  . 1997. . 2.  6. 13. .8391;  www.mgeneral.com/3-now/98-now012498ml/htm (http://www.mgeneral.com/3-now/98-now012498ml/htm); Mir-vis D. M. Public Administration and Management: An Interactive journal, A Longitudinal Study of Burnout Among Leaders of Department of Veterans Affairs Medical Centers, 1992.]    ,    ,    .




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  . . , . .   . . [13 - Buunk . P., Schaufeli W. ., Ybema J. F. Occupation burnout: A social comparison perspective: Paper presented at the ENOP Conference on Professional Burnout. Krakow,1994.]            /.  ,        (  )       .                      ,    , ..             -,      .

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  ,   ,      ,   -     ,    . . .   . [15 - Buunk B. P., Hoorens V. Social Support and Stress: The Role of Social Comparison and Social Exchange Process // British Journal of Clinical Psychology. 1992. V. 31. P.445457.]




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   ,     (https://www.litres.ru/elena-starchenkova/sindrom-vygoraniya/)  .

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notes








1


Freudenberger H.J. Staff burn-out //Journal of Social Issues. 1974. V. 30. P.159165.




2


Cox T. The nature and management of stress // New Behav. 1975. V. 2. P. 493.




3


 . .     //     . . 1 / . . . . ., 1995. . 1. .123132.




4


Baron R. A. Behavior in organizations. Boston, 1983.




5


 . .      . ., 1995.




6


 .   ( 6  ,   ) //  . 2000. 3.




7


-. 2001. 5.




8


Perlman ., Hartman E. A. Burnout: Summary and Future and Research // Human relations. 1982. V. 35 (4).




9


Cherniss C. Organization negotition skills and the prevention of burnout: Lessons of a long-term follow-up study: Paper presented at 98th Annual Convention of the American Psychological Association. Boston, 1990.




10


Maslach C. Burnout. The Cost of Caring. Englewood Cliffs, NJ: Prentice-Hall; 1982.




11


 .      //    1965. :   /   . . ., 1970. .178209.




12


 . ,  . .,  . .       //  . 1997. . 2.  6. 13. .8391;  www.mgeneral.com/3-now/98-now012498ml/htm (http://www.mgeneral.com/3-now/98-now012498ml/htm); Mir-vis D. M. Public Administration and Management: An Interactive journal, A Longitudinal Study of Burnout Among Leaders of Department of Veterans Affairs Medical Centers, 1992.




13


Buunk . P., Schaufeli W. ., Ybema J. F. Occupation burnout: A social comparison perspective: Paper presented at the ENOP Conference on Professional Burnout. Krakow,1994.




14


 .   . ., 1957.




15


Buunk B. P., Hoorens V. Social Support and Stress: The Role of Social Comparison and Social Exchange Process // British Journal of Clinical Psychology. 1992. V. 31. P.445457.


