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The Gallup Organization, Washington, D.C., 2006

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notes








1


Peanut . ; ,   (.). . .




2


    12   ,   ,   ,      .     12          . 19931998 The Gallup Organization, Washington, D.C.   .




3


Peters, T. (2001, March). Leadership is as confusing as hell [Electronic version]. Fast Company, 44, 12441.




4


Kent, S. (2005, September 6). Managers journal: Happy workers are the best workers. The Wall Street Journal, A20.




5


          12 ,    -,    .




6


    -    -  . Harter, J.K., Schmidt, F.L., Killham, E.A., & Asplund, J.W. (2006). Q


 meta-analysis. Omaha, NE: The Gallup Organization.




7


 .




8


             ,    ,        ,  ,    ,    Aetna, Nobscot Corporation     .




9


Harter J.K, Schmidt, F.L., Killham, E.A., & Asplund, J.W. (2006). Q


 meta-analysis. Omaha, NE: The Gallup Organization.




10


 .




11


 .




12


Harter J.K., Schmidt, F.L., Killham, E.A., & Asplund, J.W. (2006). Q


 meta-analysis. Omaha, NE: The Gallup Organization.




13


              ,     .     12 ,         36 .   565185 ,           263  (7,3  ).       ,         (  ࠖ 83%).                 (     2001  2004.    ).        20012003.  2,4% ,   ,   20042005.   18,0% .                .       20012003.   2,9% ,   ,   20042005.   3,1% ,    (           ).  ,    ,         2,6 ,        .




14


Smith, A. (1994). The wealth of nations. (E. Cannan, Ed.). NewYork: Modern Library.




15


       1  5,  1   ,  5  .




16


Hatch, M.J. (1999, Winter). Exploring the empty spaces of organizing: How improvisarional jazz helps redescribe organizational structure. Organization Studies, 20(1), 75100.




17


Carrier at war [Television broadcast]. (2002, January 26). Atlanta, GA: Cable News Network.




18


Rossiter, M. (Producer). (1997, January 7). Aircraft carrier [Television broadcast]. Boston: WGBH.




19


Rochlin, G.I., LaPorte, T.R., & Roberts, .H. (1987). The self-designing high-reliability organization: Aircraft carrier flight operations at sea. Naval War College Review 7690.




20


Frantom.T. (2005, June). Earning yellow. All hands. Retrieved May 15, 2006, from www.news.navy.rnil/media/allhands/flash/ah200506/feature_2/ (http://www.news.navy.rnil/media/allhands/flash/ah200506/feature_2/).




21


Roberts, . H., Rousseau, D. M., & La Porte, T. R (1994). The culture of high reliability: Quantitative and qualitative assessment aboard nuclear-powered aircraft carriers. The Journal of High Technology Management Research, 5(1). 141161.




22


United States Navy. (n.d.). Rainbow wardrobe: A guide to the color-coded jerseys on an aircraft carrier. Retrieved May 20, 2006, from http://www.navy.n_l/pahb/ships/carriers/rainbow.html (http://www.navy.n_l/pahb/ships/carriers/rainbow.html).




23


Frantom T. (2005, June). Earning yellow. All hands. Retrieved May 15, 2006, from www.news.navy.mil/media/allhands/flash/ah200506/feature_2/ (http://www.news.navy.mil/media/allhands/flash/ah200506/feature_2/).




24


Pool, R. (1997, July). When failure is not an option [Electronic version]. Technology Review, 100(5), 3845.




25


 ໠ ,      ,   Pioneer Press (-,  )    KSTP-AM.




26


Berman, S.L., Down, J., & Hill, C.W.L. (2002). Tacit knowledge as a source of competitive advantage in the National Basketball Association. Academy of Management Journal, 45(1), 1331.




27


 .




28


Huckman, R.S., & Pisano, G.P. (2006, April). The firm specificity of individual performance: Evidence from cardiac surgery. Management Science, 52(4), 473488.




29


 .




30


 .




31


,   152 ,            .   2002.        2003.             (     )   .


