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7        



Roberta Chinsky Matuson

Can We Talk?

Seven Principles for Managing Difficult Conversations at Work



   7             Kogan Page Ltd.



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 Roberta Chinsky Matuson, 2020

   ,  , 2021

  , 2022


* * *




 


     ,  Matuson Consulting,    ,  General Motors, Takeda  Microsoft,                 .

      Evergreen Talent: How to Seed, Cultivate, and Grow a Sustainable Workforce    Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around,     -     Washington Post.

LinkedIn            (LinkedIn Top Voices);      LinkedIn.       Skillsoft, MentorBox  Knowable.

      -  Β ( Fox),     .

         Roberta@robertamatuson.com.    LinkedIn  Twitter @matuson






     





   


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notes








1


  : Why employees arent talking, and what we can do about it, Bravely, July 2019, https://learn.workbravely.com/hubfs/Understanding-the-Conversation-Gap.pdf?t=1533596048056&utm_campaign=smart%20brief%20test&utm_source=hs_automation&utm_medium=email&utm_content=64321921&hsenc=p2ANqtz-_4k_KzRnQlCrerxB5Gr0XEMMWshlLmigMT3ElhTx6htsOUK3kcp7H-J_GAqZMvIAdILhbkkDX2sEDVSXIQdx9e-xqh8A&_hsmi=64321921 (https://perma.cc/CCV6-MUW6).




2


,    : Why the way employees communicate will make or break your bottom line, VitalSmarts, 6 December 2016, www.vitalsmarts.com/press/2016/12/costly-conversations-why-the-way-employees-communicate-will-make-or-break-your-bottom-line/ (https://perma.cc/4YFE-8DTH).




3


   : 2017, Fierce, Inc., 15 August 2017, fierceinc.com/toxic-employees-survey-2017/ (https://perma.cc/UJZ5-NEUJ).




4


   : Workplace conflict and how business can harness it to thrive, CCP, July 2008, img.en25.com/Web/CPP/Conflict_report.pdf (https://perma.cc/9MTX-KAKK).


