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Mr Denis Shevchuk

INTERFINANCE-company

Office 2002, Entrance 1B

Tverskaya Street

Moscow

RUSSIA 20 June 2004

Dear Denis,

I'm writing to you in regard of your enquiry. Please find enclosed our information pack which contains our brochures and general details on our schools and summer centres.

In England we have two schools, Brighton and Bath, both beautiful locations which I am sure you and your students will like. Our schools are located in attractive premises in convenient, central positions. Brighton is a clean and safe town with a beautiful bay and countryside nearby. Bath is one of the most famous historic cities in England, famous for its Georgian architecture and Roman Baths.

Accommodation is provided in host families chosen for the ability to provide comfortable homes, a friendly welcome and a suitable environment, in which students can practice English and enjoy their stay. We have full-time Activities Organisers responsible for sports, cultural activities and weekly excursions.

Please complete and return the enclosed registration form in order to receive more brochures and other promotional materials.

I look forward to hearing from you and later hope to welcome your students to our schools and summer centres.

Yours sincerely,

Tomas Green

Managing Director





 


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Dear Sir or Madam, Dear Sirs



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With reference to your advertisement (ad) in

   

Regarding your advertisement (ad) in 

    



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ould you please send me 

     



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Can you give me some information about

      



Could you send me more details

      



4.  

I would also like to know 

    



Could you tell me whether 

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5. 

Yours faithfully,  , (    )

Yours sincerely, (   )









Kenneth Beare

2520 Visita Avenue

Olympia, WA 98501



Jackson Brothers

3487 23rd Street

New York, NY 12009



September 12, 2000



Dear Sirs,

With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue. I would also like to know if it is possible to make purchases online.



Yours faithfully,

(Signature)



Kenneth Beare

Administrative Director

English Learners & Company


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Dear Mr, Ms



2.    

Thank you for your letter of

   



We would like to thank you for enquiring about 

       

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3.   

We are pleased to enclose 

   



Enclosed you will find 

    



We enclose 

 



4.    

We would also like to inform you 

      



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receiving your order

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welcoming you as our client (customer)

    



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Jackson Brothers

3487 23rd Street

New York, NY 12009



Kenneth Beare

Administrative Director

English Learners & Company

2520 Visita Avenue

Olympia, WA 98501



September 12, 2000



Dear Mr Beare,



Thank you for your enquiry of 12 September asking for the latest edition of our catalogue.



We are pleased to enclose our latest brochure. We would also like to inform you that it is possible to make purchases online at http://www.litres.ru



We look forward to welcoming you as our customer.



Yours sincerely,



(Signature)



Position


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,           ,  Complaint Letter.           .        ,        .

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1. 

Name of Contact Person

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Title, if available

Company Name

 

Consumer Complaint Division

    

Street Address

City, State, Zip Code

 

Dear (Contact Person):



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On (the 1st of July), I (bought, leased, rented, or had repaired) a (name of the product, with serial or model number or service performed) at (location and other important details of the transaction).

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I am writing to draw your attention to a problem in your customer service section.

 ,            .

I wish to complaint in the strongest possible terms about the treatment I received from a member of your staff

          .

I am writing to express my strong dissatisfaction with the goods I received this morning.

 ,    ,   .

I am writing to complain about the quality of the product I purchased on-line from your website.

 ,     ,    .

I am writing in connection with the negative attitude of a member of your staff.

         .

3.   

Unfortunately, your product (or service) has not performed well (or the service was inadequate) because (state the problem). I am disappointed because (explain the problem: for example, the product does not work properly, the service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.).

 ,   ( )     ,   ( ).  ,  (  : ,     ,      , -   )

The equipment I ordered has still not been delivered, despite my phone call to you last week to say that it was needed urgently.

     ,   ,          ,    .

To resolve the problem, I would appreciate it if you could (state the specific action you wantmoney back, charge card credit, repair, exchange, etc.). Enclosed are copies of my records (include copies of receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, and any other documents).

  ,    ,   (  :  , ,  ,    ..)    (  ,  ,  ,    ).




  .


   .

   ,     (https://www.litres.ru/denis-shevchuk/delovoy-angliyskiy-biznes-kurs-angliyskogo-yazyka/)  .

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